Every Harbour Results' customer engagement with your future in mind…we begin with a clear understanding of your business and operational objectives. Then working in collaboration with your resources we analyze business or operational capabilities using our proprietary DSC FrameworX™ methodology which systematically integrates industry better and best practices into an ever evolving standard of excellence. HRI’s OptiX™ assessment enable your organization envision the future while validating the strength of current capabilities. Each major component of your business or operation process is evaluated against HRI’s Flexibility Index™ for both process maturity and evidence of effectiveness. HRI’s OptiX™ assessment process is proven, efficient, and transparent. For nearly 15 years OptiX™ has been used to launch improvement initiatives in multiple industries around the globe.

The Flexibility Index

HRI’s industry experts have devised a simple but effective method for analyzing your capabilities against industry best practices. Each capability is rated in two dimensions – maturity and performance. As business and operational capabilities leverage technology, improve methods, develop employee skills, match equipment requirements to availability and capacity and so on… then ratings improve. Flexibility progressing from an unstable situation to stable, smart, quick, and ultimately agile… enabling an organization to match supply of internal resources to market demand as conditions change.

HRI’s Operations OptiX™

HRI’s Asset Management OptiX™